Returns & Exchanges
At Kryptonite Character Store, we want you to feel heroic in your new gear, which is why we offer a 30-day hassle-free return policy on all unworn fashion items. If your selection isn't the perfect fit for your secret identity, we are here to help with a smooth exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn clothing with original tags attached into the original shipping bag or a sturdy box to ensure it arrives safely.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing